I am thoroughly impressed with the exceptional quality, craftsmanship, and outstanding customer service provided by Austscreen. The sliding doors, windows, and toilet/bath screens were meticulously crafted to perfection. Thank you for such an excellent experience—highly recommended!
I have my kitchen glass screen doors and study room fluted glass screen door installed by Austscreen 3 years ago when I was renovating my place. The screen doors had been working well with no problem over the past 3 years. Today while cleaning the kitchen panels, the track cable snapped and with the help of my ID, she arranged for the Austscreen team to come over within 5 hours on a Saturday. The cable was repaired and they went on to tighten the screws on both the kitchen screens and study screens as well. What surprises me was that when I asked about the repair payment, the service guy replied that there will be no charge as his boss is very particular about after-sales service! I’m impressed with the quality of the repair service and the staffs’ attitude with this situation. Definitely recommending Austscreen for their quality product and service!
Fantastic team. Great spirit and teamwork, it shows in the great workmanship. They gave me valuable advice and help my ID to improve on our design and layout. Very helpful bunch who goes out of their way to help us. They have a very nice and informative showroom that you must visit to get insight to their innovative products.
I had a sliding glass door installed by this Austscreen as well as window paneling to seal off my kitchen 2 years ago, and I couldn’t be happier with the entire experience! From the initial consultation to the final installation, the team was professional, knowledgeable, and attentive to every detail.
They were able to help me choose the perfect door and style to match my home’s aesthetic, offering a variety of high-quality options. The installation itself was flawless—completed on time, with minimal disruption, and the craftsmanship is exceptional.
I’m impressed with the service and quality of product from Austscreen. I bought the 2 panel sliding door (with soft closing) for my kitchen from Austscreen, and they were the only company that was able to fulfil all the conditions in my checklist. Firstly, they were the only company (and I’ve asked about 17 companies) that were able to do 2 panel sliding door of less than 500mm per panel with soft closing. All the other 16 companies that I’ve enquired were unable to meet this requirement. I must say that I’m very impressed with the amount of R&D that Austscreen does in order to cater to the needs of home owners, especially those with young kids, soft closing is very important.
